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Privacy Policy

In compliance with the provisions of the Federal Law on Transparency and Access to Public Government Information, we inform you of our privacy policy and management of personal data.

In any case, “CondoTulum” reserves the right, at any time and without prior notice, to deny access to this site to those users who fail to comply with any of these general or particular conditions of use. that apply to them.

For what purposes will we use your personal data?

We will use the personal data that we collect from you for the following purposes that are necessary for the service you request:

- Compliance with the Contract
- Confidentiality of data management
- To give certainty and security to the user
- Commercial prospecting

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

- Name
- Marital status
- Federal Taxpayer Registry (RFC in México)
- Birthdate
- Nationality
- Home
- Personal phone
- Cell phone
- Email
- Autograph signature
- Age
- Photography
- Identification data
- Contact information

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the following means:

Sending an email to

Regarding the procedure and requirements for the exercise of your ARCO rights, we inform you of the following:

a) Through what means can the owner and, where appropriate, his representative, as well as the latter's personality, prove their identity? R.- VOTER CARD, PASSPORT, PROFESSIONAL CERTIFICATE

b) What information and/or documentation should the application contain? R.- NEED, SUGGESTION OR CLARIFICATION OF THE MATTER, DATE ON WHICH IT CAUSED AND NAME OF WHO PROMOTES IT

c) In how many days will we respond to your request? A.- 5 DAYS

d) By what means will we communicate the response to your request? R.- EMAIL

The contact details of the person or department of personal data, which is in charge of processing ARCO rights requests, are the following:

a) Name of the person or department of personal data: Privacy CondoTulum
b) Address: Campeche 315 Bis, Colonia Hipódromo, Mexico City, Delegación Cuauhtémoc, C.P. 06600, in the Entity of D.F., Country Mexico
c) Email:

You can revoke your consent for the use of your personal data

You can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you take into account that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation we need to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

To revoke your consent, you must submit your request through the following means:

Sending an email to

To know the procedure and requirements for the revocation of consent, we make the following means available to you:

Sending an email to

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following means:


The use of tracking technologies on our website

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our page. The personal data we collect through these technologies will be used for the following purposes:


The personal data we obtain from these tracking technologies are the following:

- Identifiers, username and passwords of a session
- Language preferred by the user
- Region in which the user is located
- User's browser type
- Type of operating system of the user
- Date and time of the start and end of a user session
- Web pages visited by a user
- Searches made by a user
- Advertising reviewed by a user
- IP

These technologies can be disabled by following the steps below: DO NOT REMEMBER THE LOGIN, OR CLICK ON THE BOX NO ON THE LOGIN.

How can you find out about changes to this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We promise to keep you informed about the changes that this privacy notice may undergo, through: EMAIL AND WEBSITE.

The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:


Your consent for the processing of your personal data

I consent to my personal data being processed in accordance with the terms and conditions reported in this privacy notice.